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JOBS AT THE U
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FAQs and Helpful Hints

  • All available jobs can be viewed on our career page. When first applying for a position, you will be prompted to create an applicant profile. Be sure to record your username, email address, and password for future reference. You will need your username and password to log in to your applicant profile to apply for positions, update your applications, and complete new hire information, if hired.

  • Whether you’ve forgotten your username or password, or your account has been temporarily locked, we’re here to help, just follow the steps below to get started.

    Forgot Username or Password: Click “Forgot your username and password?” below the login fields to recover your username or reset your password. If you're still unable to log in, email employment@utah.edu with the following information to help us assist you quickly:

    • Full Name
    • uNID (if applicable)
    • Username
    • Personal/ Employee Email Address

    Applicant Profile Account Is Currently Inactive: Your account has been locked due to multiple unsuccessful login attempts. To unlock your account, please email employment@utah.edu and include:

    • Full Name
    • uNID (if applicable)
    • Username

    Personal/ Employee Email Address

  • Applications may be submitted on mobile devices. Computers and internet access are available at Division of Workforce Services (DWS) offices and public libraries situated throughout Utah for public use.

  • If you were issued a uNID:

    You can retrieve your uNID by following this https://id.utah.edu/forgot/unid and inputting the necessary information.

    If you do not have a uNID:

    You can type in all zeros (e.g., 0000000) to bypass fields that require it when submitting an application.

  • Do not withdraw your application. If you submitted incorrect information or documents, please email employment@utah.edu as soon as possible to determine whether your application can be reactivated. Reactivating your application will allow you to make corrections or updates. Once edited, the application must be certified and resubmitted for it to be visible to the hiring team. This process must be completed within 7 days of the original submission date and while the position remains open.

    Please note: Hiring departments may begin reviewing applications immediately and will not be notified of any changes made after submission.

  • Unfortunately, our system does not allow applications to be resubmitted by the user once withdrawn.  If you have withdrawn your application in error, please email employment@utah.edu as soon as possible to determine if your application may qualify to be reactivated.

  • Potential issues may include:

    • Use “Check Information” on the application and look for the red text to instruct you where the error is.
    • No country is listed for the address.
    • Phone number entered without dashes.
    • Incorrect email entry.
    • Documents did not fully convert during the PDF conversion process.
    • Verify that no other documents with the same name have already uploaded to the system.
    • Ensure that there are no apostrophes or extraneous markings in the document's file name. The file extension should be .doc, .docx, or .pdf.
    • Trying a different computer may sometimes resolve issues.
    • Please review that all fields have been answered correctly.

    Sometimes, our system takes a moment to process submissions. We recommend waiting for the screen to load fully before attempting to submit again. This should allow you to complete and submit your application successfully.  Cllearing your cache and cookies, and trying different browsers has proven to resolve this issue as well.

  • Use the word “Certificate” or “License” and explain as best you can in the box given. Ensure the certificate and/or license is included in yourresume and/or cover letter.

  • No, every submission is customized to a specific job posting and will not impact previous submissions.

  • Candidates who accept a conditional offer of employment will be subject to a Criminal Background Check and pre-employment drug testing. Policy 5-130: Criminal and Other Background Checks. Employment verification, education verification, additional verification, and reference checks may also be conducted.

    A drug test must be completed within 48 hours of a conditional offer of employment. For more information, see Policy 5-114:  Drug Testing. Candidates hired into patient-sensitive positions in the Health Sciences are required to submit complete immunization records when their employment begins. Documentation of immunizations is required. Employees should contact the Immunization Clinic at (801) 581-2227 for records of previous immunizations.

  • Access Campus Directory Tool This tool, provided by the University of Utah, is specifically designed to streamline and facilitate communication with hiring departments. Whether you're seeking to connect with a specific department or an individual member of the hiring team, please use our Campus Directory. The Campus Directory provides essential contact details, including the department's main phone number and email addresses for specific employees within that department. It's a convenient resource to help you navigate the hiring process efficiently.

    Step-by-step guide of how to utilize the Campus Directory:

    1. We recommend applying for the position first, that way the hiring department has your application on file. You can search for positions here: https://employment.utah.edu/universityof-utah/new-jobs/
    2. Pull up the job description for the position you recently applied to. Within the job description, you'll find a section resembling the following: Department: 00000 – Department Name. Copy this number and name to locate the contact information for the hiring department.Job posting details page with the department field highlighted, showing ‘Department 00074 – Art/Art History Department,’ along with a location listed as Campus and city listed as Salt Lake City, Utah.
    3. To access the Campus Directory, visit https://people.utah.edu/uWho/basic.hml. This directory enables you to search for contact information. Enter the Department name or provided in the job post into the search bar. Ensure that you select "Department" by clicking on the corresponding circle, as it may default to "Employee."Campus Directory search page with the ‘Department/Organization’ radio button selected while employee and student options are unselected
    4. When reaching out to departments, we suggest initiating the contact by calling and politely introducing yourself with a statement like, "Good [morning/afternoon], my name is [Your Name] and I recently submitted an application for the position of [Position Title]. May I please speak with someone regarding the status of my application?"Campus Directory search results table with the ‘Art/Art History’ department highlighted. The row shows a phone number of 801‑581‑8677 and department ID 00074.
    5. When opting to send an email we suggest, introducing yourself, the position you applied for and making a clear connection between your qualifications and the job description. Take the time to craft a concise email, incorporating 2-3 sentences that highlight how your skills and experiences align with the requirements of the position.
    6. Response times may vary, so please don’t be discouraged if you don’t hear back right away. Typically give departments 3-5 business days to respond.
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